Afterhours · Night staff · Afterhours
Afterhours
Night staff
Ravi
IT helpdesk
Since
Oct 9
In
23:20
Off tonight
IT helpdesk
Resets passwords, sets up new laptops and answers the ‘how do I’ questions so your team doesn’t have to.
Keys they hold
Okta · Jamf · Slack
This hand
$59
Per hand / month
✓ Unlimited tasks
✓ Morning note 07:00
✓ 90-day log
The file
Everything about them, on one page
Who they are and what they may touch. Change any of it and it holds from their next task.
Who
Name
Ravi
Role
IT helpdesk
Started
Oct 9
Reports to
You
Works in
Okta · Jamf · Slack
What they may do
Create accounts in Okta
Not tonight
Allowed
Install approved apps
Not tonight
Allowed
Reset passwords after a check
Not tonight
Allowed
Grant admin rights
Not tonight
Wipe a device alone
Not tonight
One task, step by step
Every task leaves a trail like this one. Read it the next morning, or stop them halfway.
@Ravi the new designers start Monday, are they ready?
Three laptops are enrolled, apps installed and accounts created. Welcome notes go out Monday at 8.
22:58
Read Monday’s new starters from HR
23:04
Created three Okta accounts
23:11
Enrolled the laptops in Jamf
23:17
Installed the design toolkit
23:20
Scheduled the welcome notes
Before you hire
Can I rename them?
Yes. Name, portrait and signature are yours to change. The role stays the same.
What happens above a limit?
They stop, write to you in Slack with the details, and wait for a yes.
Which tools do they need?
The ones listed in their file. Add or remove any of them before their first night.
Can I see everything they did?
Every step lands in the work log with its time. Nothing is hidden or summarized away.
Hire them tonight. Read their report at seven.
